Recently we've been getting some feedback that UCS needs to improve communications with others on campus, particularly the faculty.
As part of this effort, I'll be starting up the Friday FAQs again, after a hiatus of about a year. They are a good bit of work, but I don't mind doing it if it helps things run more smoothly.
The FAQs will also be posted here on my blog, so that anyone who wishes may comment publicly. Naturally, private comments can also be addressed to me at faq@wou.edu.
Also, the week after they are sent out, each FAQ will be posted on the UCS website (which desperately needs to be revamped, but that's a different topic.)
The first FAQ will be about communicating with UCS, and how it can be done most effectively, and also about the various channels UCS uses to communicate with the rest of campus. We'll include a link to a survey, which will also be distributed on paper, so that you can help shape our communications practices.
The main thing is that we want to help everybody here. We're a service department; without the rest of campus, and especially without students, there would be no point to our existence.
So if there's a problem, we want to know about it. If anyone perceives that UCS is being a roadblock, we want to know about it; sometimes what seems to be a roadblock is actually necessary for reasons that are not obvious, but other times it is the result of miscommunication or misunderstanding that can be cleared up with a bit of honest communication and creative problem solving.
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